? Return & Refund Policy
At Harini’s Naturals, we value your trust and satisfaction. If you are not fully satisfied with your purchase, we’re here to help.
✅ Returns
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Products can be returned within 7 days of delivery.
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To be eligible for a return, the item must be unused, unopened, and in its original packaging.
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Opened or used products cannot be returned due to hygiene and safety reasons.
? Refunds
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Once we receive and inspect your returned item, we will notify you of the status.
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If approved, your refund will be processed to your original payment method within 5-7 business days.
? Exchanges
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Exchanges are only allowed for products that are received in a damaged or defective condition.
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Please contact us with proof (photo/video) within 48 hours of delivery.
? How to Initiate a Return
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Email us at [your email] or WhatsApp us at [your number] with your order ID and reason for return.
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Our team will guide you through the process.
⚠️ Non-Returnable Items
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Opened skincare & personal care products
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Items purchased during sale/discount offers
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Gift cards or promotional items